Dear ZKTeco Users,
We are pleased to announce that the recent issues reported in our systems have been thoroughly resolved. Our team has diligently worked to enhance the functionality and stability of our products through significant firmware and software updates.
What’s New:
Bug Fixes:
All known bugs have been addressed, ensuring improved performance and reliability.
New Firmware and Software Versions: Updated versions are designed to enhance user experience and system compatibility.
Appendix Detailing Involved Models:
To clarify which models are affected by these updates, we have included an appendix in this communication. Please refer to this appendix to determine if your model requires the new firmware or software.
Action Required:
To ensure optimal performance and security, we strongly recommend that all users update their systems with the latest firmware and software versions. The updates are now available for installation.
How to Update:
Please contact your local branch office to receive guidance on the update process or to get assistance with the installation. Our dedicated team is ready to support you through every step of the update.
Contact Information:
For immediate support, please reach out to your nearest branch office. Contact details can be found on our official website under the “Contact Us” section.
We appreciate your cooperation and understanding as we continue to improve our services and offerings. Thank you for your continued trust in our products and solutions.
Best regards,
ZKTeco Co., Ltd.
Customer Support Team
